Archive for August 2007
Global social networking
Did you know that Americans do not have the largest social networking communities in the world? According to market research by Ipsos, America comes in fifth place in terms of number of people connected to a social network – South Korea comes in first. According to Ipsos,
Leading all other markets in its love affair with social networking is South Korea, as half (49%) of all adults in this country have visited at least one of these websites in the past, while over half of all online adults have visited a social networking website in the past 30 days… In comparison, about one in five American adults (24%) have ever visited a social networking website.
The chart they include is the best part of this announcement. It points to South Korea and Brazil as being the most active social networkers, with China and Mexico closer to the U.S. but still more active than American social networkers. (additional reports about these findings here, here, and here).
Furthermore, According to research by comScore, a company that measures Internet use statistics, different services gain and maintain popularity in different regions of the world. While social networking in the U.S. is dominated by MySpace and FaceBook, Latin and South America (Brazil in particular) primarily use Orkut, and the Asia/Pacific region uses Friendster first and foremost, and Orkut as a numerically solid alternative. As the comScore press release notes,
MySpace.com (62 percent) and Facebook.com (68 percent) attract approximately two-thirds of their respective audiences from North America. That said, each has already amassed a large international visitor base and both appear poised to continue their global expansion. Bebo.com has a particularly strong grasp on Europe, attracting nearly 63 percent of its visitors from that region, while Orkut is firmly entrenched in Latin America (49 percent) and Asia-Pacific (43 percent). Friendster also attracts a significant proportion of its visitors (89 percent) from the Asia-Pacific region.
And ironically, all the companies in the comScore study are American. Some have just wound up being more popular in other countries besides America. But are there social networking services born in other countries, which cater to people in those countries? Absolutely.
Danah Boyd has provided a (partial) list of foreign social networks, as well as the languages in which they are published and the number of profiles each has. She lists
– Cyworld (Korea)
– QQ (China). Here is a link to the English version of QQ, which has a South African web address and a much cleaner appearance than the Chinese site.
– Hevre (Israel)
– Lunarstorm (Sweden). British version here.
– StudiVZ (Germany). StudiVZ has mirror sites in French, Italian, and Polish, as well as a Spanish language version targeting South America, but no English version.
Her commenters have listed still more services – one pointed in particular to this list, which lists many non-American services. All told I’ve looked at perhaps 30 to 50 non-American social networking services, some of whom claim tens of millions of users.
And yes, foreign social networks can look different from American ones, and people of different nationalities may use them differently from people in the U.S. or discuss topics that wouldn’t reach an American audience. For example Hevre, an Israeli site, looks like this:
La Zona, a music industry oriented social network maintained by MTV Latin America, looks much closer to American social networks than Hevre does, but even then (to my mind at least) this site has a distinctly more Latin American appearance than a U.S.-based social network.
In terms of how people in different countries use social networks differently than people in the U.S., Forrester Research’s Vice President and Principal Analyst Charlene Li wrote a report on Mixi that noted certain cultural differences in how Japanese people network with each other. I found these characteristics of particular interest:
– Invitation-only participation. Most of the Mixi users I spoke with said that they use Mixi only to connect with their friends. The most used feature – the “diary”. They update their own and frequently check their friends’ diaries. While essentially a blog, many users don’t consider it one, as it’s really only for their friends.
– Anonymous profiles. As a rule, the Japanese don’t use their real names on their profiles. While this is also often true in North America, I found it interesting that users made it a point to tell me that they didn’t use their real names. Also, very few of the Mixi users I spoke with said that they had ever interacted with people they did not know, the complete opposite of the behavior usually found on MySpace.
– Heavily mobile-based. Several users told me that text messaging updates actually facilitated participation as they were more comfortable writing than engaging in face-to-face conversations.
– Structure. Unlike MySpace, Mixi is highly structured with minimal ability to change the layout. The users I spoke with liked the structure, as it created certainty about how users were to interact with each other.
Writing in the International Herald Tribune, James Shih echoes Charlene’s thoughts about the structure of Mixi in this article. He notes that
MySpace, for example, has often been described as a “free-for-all” in which members can easily create multiple profiles, add their own programming and post other kinds of media, like pictures, music and videos… Mixi of Japan, however, has a much more structured approach. A person can join only if invited by current members. Personal profiles are based only on text, except for three photos (premium service allows more). Surprisingly, users do not seem to mind. In fact, most members do not post pictures of themselves, opting instead for photos of celebrities, scenery or pets.
This article continues by discussing Cyworld, which it says blends elements of virtual worlds (such as Second Life) with social networking:
Cyworld is yet another story. Personal profiles are dominated by the Miniroom, a 400- pixel-by-200-pixel space that users can decorate with digital furniture, wallpaper and other objects, much as they would decorate real rooms. An avatar, or a character representation referred to as Minime, is also in the room, and the user can change Minime’s clothes, hair and facial expression. In fact, users pay real money to buy the various virtual objects to spice up the lives of their Minimes.
By comparison to Japanese Mixi users, Chinese people are more willing to network with people they do not personally know – in fact they are even more willing to do this than American social networkers are. This chart from the eMarketer report I linked to above indicates that Chinese people are far more outgoing when it comes to social networking than their peers in Europe and the U.S., and the report itself adds that
Among adult Chinese broadband users, 80% had discussed hobbies or interests online via a social network, and 78% had used a social network to meet new people. Less than half of users in most other markets surveyed said they had used a social network for either of those purposes.
The internationalization of social networking has caught the attention of American services as well. MySpace in particular has branched out to other countries. They have dedicated this entire page to their global network, and generated media buzz such as this Victoria Shannon article in the Herald Tribune. But as to how successful these transplanted networks will or will not be among different demographic segments of the world’s population, Bob Ivins of comScore has the most pertinent observation. He notes that
A fundamental aspect of the success of social networking sites is cultural relevance… Those doing well in certain regions are likely doing an effective job of communicating appropriately with those regions’ specific populations. As social networking continues to evolve, it will be exciting to see if networks are able to cross cultural barriers and bring people from different corners of the globe together in fulfilling the truest ideals of social networking.
So I’ve just thrown a bunch of information at you. Now it’s your turn – I’d love to have your thoughts as a comment. Have you encountered the international sphere in your own social networking activities? If so, did you encounter any cultural differences you found particularly striking? If you met someone from a different country through your network, did s/he talk about his/her home country? If so, what did s/he say?
Posted by Aaron Bowen
Why should we talk about (international) social networking?
There’s been an ongoing discussion about whether social networking is a passing fad or a form of connection that is here to stay – and if it is here to stay, how pervasive or inconsequential it will be, and what it will look like as social networking applications continue to develop and reinvent themselves.
The single most significant expression I’ve seen of this outstanding question comes from a discussion on the ACRLog, the blog of the Association of College and Research Libraries. In discussing David Bickford’s assertion in this thread that the 1970s notion of library service done over CB radio was a passing fad, Marc Meola asks if Web 2.0 services such as social networking are a fad or something that is here to stay. Two people responded that certain aspects of Web 2.0 are fads while other aspects will stick around. But a recently minted librarian named Michael C. Habib commented that
MySpace and Facebook are 2.0 as it gets and it would be hard to argue that they have only been picked up by tech geeks. Those services also incorporate blogging, commenting, and photo sharing. Wikipedia, E-Bay, and Craigslist are also 2.0 as it gets. These are just a couple of examples, but the idea is that 2.0 is already mainstream and well entrenched in peoples daily use of the internet. Sites like Flickr might point to a newer breed of 2.0 technologies, but 2.0 is here to stay.
Agreeing with Habib, I wrote that
As the introduction of the Internet to a mass audience in the 1990s showed, it is in a library’s interest to pay attention to disruptive technologies. I would rather be guilty of paying attention to a fad than missing out on the “next big thing” — and 2.0 continues to demonstrate day by day that it is anything but a passing fad.
Other voices have echoed this thought when discussing social networking services explicitly. Forrester Research’s Vice President and Principal Analyst Charlene Li famously described social networking as being “like air.” Jenny Levine at the Shifted Librarian wrote in March of this year that
Hopefully it is becoming clearer that we [as LIS professionals] need to pay attention to virtual worlds because they are going to be a part of our collective, professional future. It’s up to each of us individually how much of a role it will play in our personal lives, just as we make decisions about books, television, the internet, parties, movies, parties, etc. are, but between Sony’s plans, the BBC’s forthcoming online children’s world, Second Life, There, and other virtual spaces, we’re seeing further illustrations of why librarians need to understand how cultures and interactions work in these spaces for our professional lives.
I believe the same to be true about blogs and networking services like FaceBook as well. These applications are affecting and will continue to affect the world of information in new and significant ways, thereby impacting the work we do as library and information professionals. And given that Internet-based information is borderless (with the exception of certain countries where a national government seeks to censor Internet information, a topic I will discuss in a later post), the different forms of social networking services are taking root all over the world.
Writing from Bangladesh, Mahfuz Sadique produced one of the best introductions to the global blogosphere I’ve ever read. He touches on the most significant themes I have seen discussed in foreign blogs, particularly blogs in the developing world. These themes include Internet access, instruction in using a blog platform to generate content, the size of the blogosphere in a given nation compared to the total population of the country, the socioeconomic backgrounds of blog readers in the country, issues of local language and blogging in local languages and non-latin scripts, and localized content such as citizen journalism (and how this content affects traditional journalistic reporting and potentially invokes censorship on the part of a national government. Sadique paints a picture in which many challenges remain in terms of growing the Bangla blogosphere and using it to produce useful content that can inform Bangladeshis and foreigners alike about life in Bangladesh. But he also notes the blogosphere growth that has occurred in Bangladesh, and such successes as opening up the blogosphere to the Bangla language:
Only around one per cent of people in Bangladesh currently have access to the internet. As a result, before the blogging boom, the national presence on the web… had been sparse… However, since blogging has become a popular pastime, the entire Bangladeshi presence on the landscape of the internet has changed. In the beginning Bangladeshi bloggers had to write in English because of technological barriers. But with the incorporation of Unicode (which is an acronym for a standardization of symbols, Universal Code, which recognizes Bengali characters) into various blog-hosting sites, the number of Bangla blogs has risen exponentially. This was best demonstrated by a blog hosted by a Danish-Bangladeshi site, Somewhere in, when it launched an exclusively Bengali blog platform site — ‘Badh Bhangar Aawaj’. According to Hasin Hayder of Somewhere in, ‘there are around 5000 bloggers continuously writing’. The figures are staggering; since it started, a little over a year back, more than 31,000 articles and 350,000 comments have been posted. The ability to blog in Bangla seems to have liberated Bangladesh from its initial online inhibitions.
Because of thoughts like this in the blogosphere, and the fact that the blogosphere continues to foster active participation and discussion around the world, I believe it is important for us in the library profession to have an understanding of how people use these services, and what types of information they use the services to communicate. Certainly there exist considerable challenges for bloggers and social networkers in many countries, such as those Mahfuz Sadique touched upon. But given that people around the world are using social networking services to connect, network, communicate, and share information on global issues and events, library and information professionals have an interest in examining this trend towards internationalization, and considering where and how they may play a role in this international conversation. Given that social networking services will continue to become a prominent means by which people around the world exchanging information, library and information professionals have an interest in monitoring and understanding this global trend.
Posted by Aaron Bowen
What do we mean by social networking?
I am not asking for a comprehensive definition. I have yet to come across any definition that does anything more than offer an understanding of social networking in the broadest possible terms. On August 6 of this year for example, the Wikipedia defined social networking as a service that “focuses on the building and verifying of online social networks for communities of people who share interests and activities, or who are interested in exploring the interests and activities of others.” I don’t disagree with any of that, but it doesn’t by itself offer me a greater understanding of what a social networking service is. The Wikipedia staff doesn’t find it adequate either, and have flagged the article as being in need of expansion and of additional material to support the ideas in the article.
I ask this question more to define some boundaries on what Amanda and I (your blog moderators) are proposing for discussion. Common understandings of social networking services hold that services like FaceBook and MySpace fall into the rubric of social networking, and I believe this is what the SIG-III officers had in mind when we came up with the idea of having this discussion.
I have since expanded the scope of this discussion to include the blogosphere as well. Like the networking services listed above, the blogosphere meets the criteria of the Wikipedia’s broad definition of social networking. (And yes, so do image sharing services such as Flickr, video sharing services such as YouTube, and virtual worlds such as Second Life. I have chosen to focus on blogs and FaceBook/MySpace-style services for discussion on the SIG-III blog, but I would be remiss if I failed to note other applications and services that have networking aspects as well). With this in mind, we welcome your ideas on our discussions of internationally focused blogs and networking services, but please do not feel limited by this focus. Please comment on any post you like, and if you would like to contribute an entirely new thought or post, please send it to me at sigiiiblog [at] gmail.com.
Beyond that, here are some more comprehensive definitions of social networking – all open to discussion, debate, and critique. In March of this yeah, Danah Boyd offered the following description of a workshop she put together with Nicole Ellison and Scott Golder at the 3rd Annual Communities and Technologies Conference. In their description they loosely considered social software to “include social network sites (e.g., Cyworld, MySpace, orkut, and Facebook), contemporary online dating services (e.g., Friendster, Spring Street Personals, Match.com), blogging services (e.g., LiveJournal, Xanga, Blogger), tagging tools (e.g. del.icio.us, Digg) and media sharing sites (e.g., YouTube, Flickr).” Then in June, Danah offered a definition of social networking specifically:
To count as a social network site, the site MUST have 1) a public or friends-only profile system; 2) a publicly articulated list of “Friends” who are also on the system (not blogrolls). Friends must be visible on an individual’s profile and it must be possible to traverse the network graph through that list of Friends. If the site does not let you “comment” on Friends’ profiles, please indicate that. This is not necessary although it is a common component. I’m not interested in dating sites, community sites, or blogging tools that do not have public profile + friends that are displayed on profiles.
Socialmedia.biz further describes some of the primary characteristics of social networking services:
1. Communication in the form of conversation, not monologue. This implies that social media must facilitate two-way discussion, discourse, and debate with little or no moderation or censorship. …
2. Participants in social media are people, not organizations. Third-person voice is discouraged and the source of ideas and participation is clearly identified and associated with the individuals that contributed them. Anonymity is also discouraged but permissible in some very limited situations.
3. Honesty and transparency are core values. Spin and attempting to control, manipulate, or even spam the conversation are thoroughly discouraged. …
4. It’s all about pull, not push. … In social media, people are in control of their conversations, not the pushers.
5. Distribution instead of centralization. … Social media is highly distributed and made up of tens of millions of voices making it far more textured, rich, and heterogeneous than old media could ever be (or want to be). Encouraging conversations on the vast edges of our networks, rather than in the middle, is what this point is all about.
And concerning the blogosphere specifically, Paul, a blogger at a South African blog called Chilibean, echos the first and second of Socialmedia.biz’s points. He writes that “a blog is a conversation. Blogs are structured to facilitate interaction between the blogger and the blog’s readers and use simple tools like RSS feeds, comments and trackbacks to keep those conversations going. Blogging lends itself to informality because of the emphasis on the expression of an authentic voice as an essential element of a blog.”
So if you have any thoughts on the nature of social networking as I have presented it here, please leave a comment. Otherwise, I’ll be posting more about the international face of social networking later this evening or tomorrow.
Posted by Aaron Bowen